At Harmony House Studios, we help businesses transform their customer experience with professional on-hold messaging and audio branding. Whether you’re a small business looking to enhance your customer service or a larger company aiming to boost your brand identity, we provide custom voiceovers, engaging scripts, and high-quality music to keep your customers connected.
👉 Contact Us to Start Your Project
What We Offer for Companies
🎤 Custom Voiceovers:
Professional voice talent in English or Welsh, tailored to match your brand’s tone and personality.
🎶 Background Music:
Choose from royalty-free tracks or request custom compositions to complement your message and brand style.
✍️ Scriptwriting:
Engaging, professional scripts written to reflect your brand identity and keep callers informed and entertained.
📁 Optimised File Formats:
Receive your on-hold messages in the exact formats required for telephony systems, including WAV, MP3, or GSM.
Our Packages
💼 Bronze Package:
- Up to 2 minutes of messaging.
- One voiceover option.
- Basic royalty-free background music.
💼 Silver Package:
- Up to 5 minutes of messaging.
- Two voiceover options.
- Customised background music to fit your brand.
💼 Gold Package:
- Up to 10 minutes of messaging.
- Multiple voiceover options.
- Fully customised music and unlimited revisions for six months.
How It Works
1️⃣ Consultation:
We take the time to understand your brand, messaging goals, and customer needs.
2️⃣ Script Development:
Our expert scriptwriters craft messaging that engages, informs, and reflects your brand tone.
3️⃣ Voiceover Recording & Music Production:
We bring your script to life with professional voiceovers and high-quality music.
4️⃣ Delivery & Support:
Your on-hold messages are delivered in the required format, with optional installation support if needed.
Why Choose Harmony House Studios?
💡 Enhance Your Customer Experience:
Keep callers engaged with professional, branded on-hold messages instead of silence or generic music.
🎧 Tailored Audio Branding:
Every element is customised—from the voiceover tone to the background music—to reflect your company’s identity.
🏆 Local Expertise:
Based in Kent, we work closely with businesses in the area to provide high-quality audio branding solutions.
Success Stories
BrightClean Solutions: Connecting with Customers
“BrightClean Solutions wanted to keep customers informed while on hold. We created a 3-minute on-hold message with custom scripting and a friendly voiceover. Callers now hear engaging content about their services and promotions, which has improved caller retention and brand perception.”
Local Law Firm: Professional and Polished
“A Kent-based law firm used our services to add professionalism to their on-hold messaging. With a clear, authoritative voiceover and calming background music, the messaging now reassures clients while reflecting their brand’s professionalism.”
Our Goal: Helping Businesses Sound Their Best
Whether it’s keeping customers engaged while on hold or building a consistent brand voice across all touchpoints, our on-hold messaging and audio branding services help your company stand out.